Accelerating Change: Ways to Boost Beverage ERP Adoption

June 4, 2024
Todd Lindley
Author

Todd Lindley

The implementation of beverage management software marks a transformative milestone in the bev-alc industry. This technology integration is not merely an upgrade; it’s a strategic pivot toward operational excellence and collaborative success. As you navigate this transition, you must recognize that the true measure of an ERP system’s value is reflected in its adoption across your organization.

Whether it’s a seasoned brewer who started with pen-and-paper documentation, an up-and-coming winemaker who is tech-savvy but unfamiliar with the new software, or a QuickBooks guru who must adapt to new accounting processes, it’s crucial for everyone to get on board with your new beverage ERP. The key to digital transformation is implementing the system and ensuring your team effectively uses it.

Adopting new ERP software is like learning to ride a bike – it might seem daunting at first, but with the proper support and resources, it becomes second nature. Encourage your team, provide the necessary tools and watch as your beverage ERP adoption soars.

But how do you do it?

Change Management: The First Step Toward Beverage ERP Adoption

When a beverage business decides to transition to a new ERP, the role of change management determines how smooth the implementation will go for the users. If employees are unfamiliar with the solution or resistant to changing how they work, it can lead to low productivity or even ERP implementation failure.

Key Strategies for Effective Change Management

Successful change management is possible with a few key considerations:

  • Top-down buy-in: Investment in the ERP’s success needs to start at the top. Your leadership team should be the first and primary advocates for the new ERP. As the ones responsible for selecting it, they should share both why and how it will help the company’s overall success.
  • Change management champions: This is all about getting the human side of business in order. Engaging stakeholders at all levels and departments in the process is critical to beverage ERP adoption. Start by identifying change champions willing to act as sponsors for the new beverage management software. The change team, ideally from different departments, is in charge of streamlining the employee side of implementation.
  • Open communication: Clear and transparent communication is crucial during the change process. This includes communicating the reasons for the change, the benefits of the new ERP system, and the impact on various stakeholders.

Change can be challenging, but it’s a necessary part of growth. Implementing beverage management software requires significant change and a well-thought-out change management plan. Remember, people are more likely to embrace change if they understand why it’s happening and how it will benefit them.

A man standing on a brewery production floor looking at data on a tablet.

Beverage Software Training: Empowering Your Team

It’s not enough to tell your team how to use the new system; they need hands-on experience to feel comfortable and confident. The goal of training is not just to teach your team how to use the new system but to show them how it can make their jobs easier and more efficient.

Key Components of Effective Beverage Software Training

Effective beverage software training typically includes the following components:

  • Role-based training: Training should be tailored to different user roles within your business. This ensures that each team member receives relevant training that aligns with their specific responsibilities and tasks.
  • Hands-on experience: Theoretical knowledge is important but practical, hands-on experience gets results. This could involve real-world scenarios, simulations or exercises that allow team members to practice using the new software.
  • Ongoing support: Training shouldn’t end with implementation. Ongoing support and additional training sessions can help address any issues or challenges that arise as team members start using the new beverage management software.

Practical training can increase user confidence, reduce resistance and accelerate beverage ERP adoption. Furthermore, well-trained users are more likely to leverage the system’s full capabilities, leading to improved business processes.

Partnering for Success: Leverage Your ERP Implementation Partner

ERP implementation partners manage the deployment process, customize system configuration and oversee the secure data migration to ensure a smooth transition to the new beverage management software. They also play another important role: they can help with beverage ERP adoption.

Key Responsibilities of a Beverage ERP Implementation Partner

  • Change management: ERP implementation partners help businesses navigate the changes that come with implementing the software. They are the experts and often can assist with strategies to address resistance challenges and aid change management champions with getting users to understand how the software can help them do their jobs.
  • User training: Get user training straight from the source. Along with your champions, they help your team understand how to use the new system effectively, lessening the time to full beverage ERP adoption.
  • Post-implementation support: A partner that can quickly address and resolve any issues that arise after implementing the system builds trust among users and keeps them using the software.

Your ERP implementation partner can be a valuable resource in boosting user adoption. By collaborating closely with your business, they can help you avoid common pitfalls, minimize disruption and achieve the maximum return on your investment. With a trusted ERP implementation partner by your side, you can focus on leveraging the power of your new beverage management software to drive growth and achieve business objectives.

Knowledge is Power: Capitalize on Knowledge Management and Community Engagement

A knowledge base library, like the Crafted Customer Success Center, can be an invaluable resource for your team. Its centralized repository consists of an array of resources pertinent to beverage ERP adoption, such as training guides, FAQs, templates, troubleshooting guides and best practices. Hubs like this streamline access to ERP-related information and provide easy access to critical information, supporting the effective use of ERP software and fostering efficiency and proficiency.

A knowledge base coupled with a community built around beverage management software can significantly impact ERP adoption. Cultivating collaboration via forums, workshops and training sessions to engage employees in peer-based learning and share insights is a pivotal strategy for successful beverage ERP adoption. By providing platforms for peer-to-peer learning and knowledge sharing, brewers, distillers and winemakers can empower their workforce to navigate the complexities of beverage management software.

A group of winery employees are standing outside talking to each other.

Stirring up Beverage ERP Adoption and Collaboration

Facilitating seamless integration and user acceptance is key to boosting beverage ERP adoption. Change management ensures organizational alignment and commitment from top leadership to every team member. The transition becomes manageable and transformative with clear communication, strategic training and ongoing support. Partnering with beverage ERP experts who know your business and speak your language further amplifies success by leveraging their change management and user training expertise to propel adoption forward. Moreover, harnessing the power of knowledge management and community engagement creates a robust ecosystem where information flows freely and collaboration thrives.

Through a concerted effort to empower teams and cultivate a learning culture, organizations can unlock the full potential of their beverage management software, driving efficiency, growth and confidently achieving business objectives. Remember, the journey to digital transformation is not a sprint but a marathon. But with the right strategies and resources, you can ensure your team crosses the finish line.

So, are you ready to take the next step in your digital transformation journey? Let’s start the conversation!