Crafted ERP empowers sales teams by giving them a real-time 360-degree view of their sales pipeline, access to sales process automation tools and a convenient mobile app for logging customer interactions.
Our goal in creating Crafted ERP was to provide our clients with a single cloud-based software that allowed them to manage every aspect of their breweries.
We have worked with our brewery clients globally to continually improve Crafted ERP and ensure that it offers our brewery clients a platform to control their brewery operations, simplify their IT ecosystem and grow their businesses.
Empowering Sales Teams to Automate and Streamline Their Sales Activity
Flexible and configurable CRM on platform to help you better track your customer information and key sales data.
Assign customer prioritization categories to ensure that your premium customers always receive leading customer service from your team members.
Sophisticated sales forecasting helps sales managers to keep their finger on the pulse and make good decisions with accurate data.
Automate frequently performed sales tasks such as customer emails, payment reminders or new product announcements.
Quickly and easily create orders and track their fulfullment status from your personalized sales rep dashboard.
Integrate your eCommerce platform to ensure orders that are placed on your webstore are actioned quickly.
Improve your customer satisfaction and streamline their order processing and account management with our customer portal.
Allow your key vendors to self-manage their account details and enter delivery information.
Easily see the profitability of every order and ensure that sales reps are discounting within your approved thresholds.
Take advantage of our responsive mobile app to make placing orders while out of the office simple and pain free.
Crafted ERP's Sales Force Automation (SFA) software powers sales organizations with integrated sales processes from opportunity, upsell and available to promise to sales forecasting, order management, fulfillment, and sales commission.
Unlike other solutions, Crafted ERP's SFA software gives your sales team unprecedented visibility into every aspect of the customer relationship, including quality issues and back-office information such as contracts and inventory. With real-time dashboards, sales reps and managers gain better insight to sell, upsell, drive new products, and properly set customer expectations.
Crafted ERP's integrated customer service management solution gives you a 360-degree view of customers-helping to improve overall customer satisfaction, attract new customers and lower service costs.
Only Crafted ERP's customer service software gives everyone that interfaces with the customer—sales, support, service, and fulfillment—access to complete, key customer data in real time empowering them to better support your customers while driving upsell and cross-sell.
1512 Larimer Street, Suite #150
Denver, CO 80202
United States
(720) 699-0200
66 Goulburn Street
Sydney, NSW, 2000
Australia
+61 2 9044 1330